Now showing items 1-3 of 3

    • Competition in consumer shopping experience 

      Iyer, Ganesh; Kuksov, Dmitri (INFORMS, )
      This paper analyzes the competitive role of retail shopping experience in markets with consumer search costs. We examine how a retailer's advantage in providing consumer shopping experience affects its equilibrium pricing ...
    • The Performance Measurement Trap 

      Kuksov, Dmitri; Villas-Boas, J. M.
      This paper investigates the effect of performance measurement on the optimal effort allocation by salespeople when firms are concerned about retention of salespeople with higher abilities. It shows that introducing a ...
    • A Model of the "It" Products in Fashion 

      Kuksov, Dmitri; Wang, Kangkang
      One of the characteristics of the fashion marketplace is the unpredictability and apparent randomness of fashion hits. Another one is the information asymmetry among consumers. In this paper, we consider fashion as a means ...