Procedural Fairness, Public Service Motives, and Employee Work Outcomes: Evidence from Pakistani Public Service Organizations

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dc.contributor.ORCID0000-0003-1294-559X (Sabharwal, M)
dc.contributor.VIAF293512785 (Sabharwal, M)
dc.contributor.authorQuratulain, S.
dc.contributor.authorKhan, A. K.
dc.contributor.authorSabharwal, Meghna
dc.contributor.utdAuthorSabharwal, Meghna
dc.date.accessioned2020-03-26T15:31:02Z
dc.date.available2020-03-26T15:31:02Z
dc.date.issued2017-07-05
dc.descriptionDue to copyright restrictions and/or publisher's policy full text access from Treasures at UT Dallas is limited to current UTD affiliates (use the provided Link to Article).
dc.descriptionAn EPUB version of this article is available on the publisher’s website. Use the DOI link below.
dc.description.abstractStudies in public administration hypothesize the direct effect of public service motivation (PSM) on employee attitudes and behavior. We examine the relationship between public employees’ perceptions of procedural fairness on job satisfaction and organizational commitment, and propose the moderating effect of PSM dimensions on the aforementioned relationships. Using a sample of 232 respondents drawn from multiple public service organizations, our findings indicate a positive relationship between procedural fairness perceptions and employee work outcomes (job satisfaction and organizational commitment). PSM dimensions of attraction to policy making (rational motive) and public interest (normative motive) moderate the relationship between procedural fairness and employee outcomes. However, their effect was significant only for individuals who experienced low levels of these motivations. The moderating effect of compassion (affective motive) was significant for individuals possessing high level of compassion. The implications and future research directions are discussed. © The Author(s) 2017.
dc.description.departmentSchool of Economic, Political and Policy Sciences
dc.identifier.bibliographicCitationQuratulain, S., A. K. Khan, and M. Sabharwal. 2019. "Procedural Fairness, Public Service Motives, and Employee Work Outcomes: Evidence from Pakistani Public Service Organizations." Review of Public Personnel Administration 39(2): 276-299, doi: 10.1177/0734371X17718029
dc.identifier.issn0734-371X
dc.identifier.issue2
dc.identifier.urihttp://dx.doi.org/10.1177/0734371X17718029
dc.identifier.urihttps://hdl.handle.net/10735.1/7511
dc.identifier.volume39
dc.language.isoen
dc.publisherSage Publications Inc.
dc.rightsOpen Access EPUB copy available.
dc.rights©2017 The Authors
dc.source.journalReview of Public Personnel Administration
dc.subjectJob satisfaction
dc.subjectOrganizational commitment
dc.subjectFairness
dc.subjectCivil service
dc.titleProcedural Fairness, Public Service Motives, and Employee Work Outcomes: Evidence from Pakistani Public Service Organizations
dc.type.genrearticle

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