Understanding the Link between Organizational Communication and Innovation: An Examination of Public, Nonprofit, and For-Profit Organizations in South Korea



Journal Title

Journal ISSN

Volume Title


Sage Publications Inc



Innovation and internal communication are essential for any successful organization. Although communication within organizations has long been studied in the for-profit sector, we still know little about the impact of communication types on innovation in the public and nonprofit sectors. To examine this question, we leverage and construct a longitudinal dataset using 5 years of the Korean Workplace Panel Survey (KWPS) from 2005 to 2013. Employing media richness theory, this study finds that internal communication positively influences innovation in the for-profit sector, which is a finding consistent with prior studies. Similarly, in the nonprofit sector, we find that meeting with the executive director and the number of communication channels utilized in an organization has a positive impact on innovation. However, we do not find that these communications have any impact in the public sector.


An E-Pub version is available Open Access at: https://journals.sagepub.com/doi/epub/10.1177/0091026018760930
Full text of article in downloadable pdf format from Treasures at UT Dallas is restricted to current UTD affiliates (use the provided Link to Article).


Associations, institutions, etc., Public administration, Nonprofit organizations, Korea (South), Workplace Panel Survey (Korea, South)



©2018 The Authors